Privacy

What EZ Move keeps for your business

EZ Move runs in your browser, but what you save in it is kept on our server at Fly.io — on that server and not on your own computer — so it is there on any phone or computer you sign in on.

• Your rates and settings: hourly rates, crew speeds, your fleet, fees and the long-distance figures.
• What your estimates say about you: the business name, phone, email and closing line you put in Settings, printed on the estimates you send.
• The jobs you save: the house or the list of what is in it, the stairs, miles, packing and move date, the estimate it gave and the rates it was priced with, and what the job really took once you log it.
• Your customer's details, only if you type them in: name, phone, email, the pickup and drop-off addresses and your notes for them. Every one of them is optional. They are kept with that job, shown only on your own screens and on the estimate you choose to send, and deleted when you delete the job or your account.
• The house you are walking: the rooms and things counted in Walk the house, kept on your account so a phone call or a dead battery loses nothing, until you start a new house.

What your customers get

• JTS never contacts your customers on its own and never markets anything of its own to them: the only messages they get are the ones your business sends through EZ Move. Text it and Email it open the messages or email app on your own phone or computer, and you send the estimate yourself.
• Your website quote, once it is on your website, emails a customer who gives it an email address, in your business's name, and their replies come to you: the link back to a quote they saved, the confirmation of a move they booked or a date they asked for, and reminders 3 days and 1 day before a booked move. It can also send up to three follow-ups about a price they did not book or save (you switch these on or off in its settings); each of those, like the saved-quote email, has a link to stop them.
• A link to an estimate is made only when you press Make a link to send them. It is long and random, anybody holding it can read that one estimate and nothing else, and search engines are told to keep out.
• The estimate shows your business details, the customer's details, the addresses, what is moving, the crew, the time, and the price with the rate it was worked out at — never your other rates, your crew speeds or the rest of your settings.
• Stopping the link on the job's page (Stop this link), or deleting the job, makes it open nothing, for good.

Getting it out, and deleting it

• Settings, then Download everything, gives you all of it in one zip file, the jobs as spreadsheets, even after the account has locked.
• A saved job can be deleted on its own page, customer details and all. Settings, then Delete my account, deletes the business and everything in it.
• Sample workspaces (Try it with sample numbers) start with made-up rates and jobs and belong to no account. Each one is deleted, with anything put into it, within 24 hours, or as soon as you leave it.